Last Updated: September 8, 2026

AE Design, LLC, doing business as Ash + Ether (“Ash + Ether,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ash-ether.com (the “Site”), inquire about our services, purchase products, or otherwise interact with us.

1. Information We Collect

Depending on how you interact with Ash + Ether, we may collect information including:

• Name, email address, telephone number, mailing or delivery address

• Event information, including event date, venue, guest count, vendor contacts, design preferences, and other information you provide during the planning process

• Order and transaction information

• Communications you send to us, including emails, inquiry forms, text messages, and social media communications

• Information submitted through booking, inquiry, or contact forms

• Website and technical information, which may include IP address, browser type, device information, referring pages, pages visited, approximate location derived from IP address, and interactions with the Site

• Marketing preferences and newsletter subscription information, when applicable

Payment information may be collected and processed by third-party payment providers used by our website, booking, or invoicing platforms. Ash + Ether does not directly store complete payment card numbers.

2. How We Use Information

We may use information we collect to:

• Respond to inquiries

• Prepare estimates and proposals

• Provide floral and event design services

• Plan and coordinate events

• Process orders and payments

• Arrange delivery or pickup

• Communicate regarding inquiries, orders, bookings, and events

• Maintain business and transaction records

• Improve our Site, products, and services

• Protect against fraud, misuse, or security issues

• Comply with legal, tax, accounting, and regulatory obligations

• Send marketing or promotional communications where permitted

You may unsubscribe from marketing emails at any time using the unsubscribe option included in those communications or by contacting us.

3. How We Share Information

Ash + Ether does not sell personal information for money.

We may disclose information when reasonably necessary to operate our business, including to:

• Venues, planners, photographers, rental providers, delivery providers, and other vendors involved in providing or coordinating services for your event

• Website hosting and ecommerce providers

• Booking and client-management platforms

• Payment processors

• Accounting, administrative, technology, and other business service providers

• Professional advisers when reasonably necessary

• Government agencies, courts, law enforcement, or other parties when required by law or reasonably necessary to protect our legal rights

We provide third parties only the information reasonably necessary for the relevant business purpose.

4. Website Platforms + Third-Party Services

Our Site and business operations may use third-party platforms and services, including Squarespace for website and ecommerce functionality and HoneyBook for client inquiries, contracts, invoicing, and event management.

Information submitted through those services may also be processed according to the privacy policies and terms of the applicable third-party provider.

5. Cookies + Similar Technologies

The Site uses or may use cookies and similar technologies necessary for website functionality, security, ecommerce features, preferences, and analytics.

These technologies may collect information about your browser, device, IP address, Site activity, referring pages, and interactions with the Site.

Third-party services integrated into the Site may also use their own cookies or similar technologies.

You may control certain cookies through your browser settings and, where available, through cookie or privacy controls provided on the Site. Disabling certain cookies may affect Site functionality.

6. Event Photography + Portfolio Use

Ash + Ether may photograph its floral designs, installations, arrangements, and other completed work for portfolio, website, social media, editorial, and marketing purposes.

For weddings and other contracted events, photography, image use, credit, and access to professional photographs are additionally governed by the applicable signed client agreement.

Ash + Ether does not claim ownership of photographs owned by third-party photographers merely because those photographs depict our work.

We do not intentionally publish private client information such as guest lists, private contact information, or other sensitive event information as part of our portfolio or marketing.

7. Data Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we maintain.

We also use established third-party platforms for website hosting, booking, contracts, and payment processing.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as appropriate for business, contractual, tax, accounting, legal, dispute-resolution, and record-keeping purposes.

Retention periods may vary depending on the type of information and our legal or business obligations.

9. Your Privacy Choices + Rights

You may contact us to request access to or correction or deletion of personal information we maintain about you, subject to applicable law and legitimate business or record-keeping requirements.

Depending on where you reside and the laws applicable to Ash + Ether, you may have additional privacy rights.

We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our Site and services are not directed toward children, and we do not knowingly collect personal information directly from children through the Site.

If you believe a child has provided personal information to us through the Site, please contact us.

11. Third-Party Links

Our Site may contain links to third-party websites, social media platforms, or other services.

We do not control and are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies when leaving our Site.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal obligations.

The current version will be posted on this page with the applicable “Last Updated” date.

13. Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

Ash + Ether
AE Design, LLC
ash@ash-ether.com
ash-ether.com